Disclaimer

Introduction

The use of this website https://www.goodpricepharmacy.com.au/ (Website) and the purchase of products (Products) advertised on or available through the Website is subject to the following terms and conditions (Terms). You should read these Terms thoroughly before using the Website and online store and/or before ordering any Products from the Website. Your usage of the Website indicates your acceptance of these Terms. Your placement of an order also indicates acceptance of these Terms.

Good Price Pharmacy Franchising Pty Ltd ACN 138 595 034 is the owner and publisher of the Website. All products purchased from the Website are supplied and sold by GPP Capalaba Pty Ltd ACN 152 975 767 trading as Good Price Pharmacy Warehouse Capalaba ABN 15 371 712 705. A reference in this policy to “Good Price Pharmacy Warehouse”, we, our and/or us is a reference to Good Price Pharmacy Franchising Pty Ltd and GPP Capalaba Pty Ltd. These Terms represent a binding legal agreement between you and Good Price Pharmacy Warehouse as the seller.

Professional advice is required for each medical condition, illness, disease, infection or injury and for dosages of pharmaceutical products supplied via this Website. The information contained on this Website or any product packaging is not intended nor implied to be a substitute for professional medical advice. Always seek the advice of your pharmacist, general practitioner, other medical practitioner or qualified health provider before starting any new medical treatment, continuing any medical treatment or with any questions you may have regarding yours or any other party’s medical condition.

Terms of Sale

Any order placed by you on the Website is, subject to these Terms, an offer to purchase the particular Product for the price (including the delivery and other charges and taxes) specified on the Website at the time you place your order. All orders are subject to Product availability and confirmation of the order price. After receiving payment, you will receive an order confirmation along with an invoice via email. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Good Price Pharmacy Warehouse reserves the right at any time after receipt of your order to accept or decline your order for any reason. Good Price Pharmacy Warehouse reserves the right at any time after receipt of your order, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Subject to the Australian Consumer Law, orders may not be cancelled without our written consent which may be withheld in our sole discretion.

Products are only available for sale to persons aged 18 years or older. By placing an order for any Product you warrant to Good Price Pharmacy Warehouse that you are at least 18 years of age and have all necessary authority to enter into a binding legal contract to purchase the Product in question, including any and all necessary authorities to allow us to debit the credit cards, bank accounts or finance facilities provided.

Payment

Payment is required at the time of placing your order.

Good Price Pharmacy Warehouse accepts MasterCard, Visa and PayPal. Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed at the end of the completed check-out process. This is done to protect the security of your credit card details, as we do not store your card details at any point. In the event that we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.

Security

We utilise internationally recognised Secure Server certificate (SSL) technology to ensure customers' security. Good Price Pharmacy Warehouse uses an Internet Gateway Service that is PCI Data Security Standard Compliant. All credit card numbers are housed within a secure environment. We never record a copy of your credit card details. For more information on how we handle privacy issues and your data click here.

Pricing

Prices displayed on the Website are shown in Australian dollars (AUD) and include GST where applicable. Pricing on a Product detail page may not include delivery charges (if applicable). Delivery will be calculated and applied to your order on check out.

Prices of Products, as well as delivery and other charges, may change at any time. Good Price Pharmacy Warehouse uses reasonable endeavours to ensure that pricing information is up to date, however Good Price Pharmacy Warehouse reserves the right to cancel orders accepted at prices which are inaccurate or incorrect.

There may be some circumstances where the everyday price for products may differ between stores and is at the individual stores discretion.

You are responsible for any taxes, duties or other liabilities imposed by any government agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any product or services acquired or ordered by you from this Website.

‡Pick any 3, pay for 2 on our everyday low prices. Participating brands only. Must be within the same brand, of equal or lesser value. Excludes Colgate Professionals and ProClinicals range. Not to be used in conjunction with any other offer. Free product to be applied at checkout. Limit of 1x free product per brand. Applicable to items in stock only, while stocks last, no rainchecks, price match not available. Valid from Thursday 2nd July 2020 until 11:59pm Wednesday 22nd of July 2020.

Returns Policy

Good Price Pharmacy Warehouse will provide a refund to a customer if required in accordance with the Australian Consumer Law, when there is proof of purchase.

See below for further information in relation to warranties and liability. For the avoidance of doubt, Good Price Pharmacy Warehouse will not provide a refund to a customer if:

  • They change their mind or no longer want the goods
  • Knew about the fault prior to purchase or if they cause the fault
  • Choose the wrong size, colour, strength etc.
  • They find the item cheaper elsewhere.

Good Price Pharmacy Warehouse will cover the cost of freight of returned items where the mistake is a mistake of Good Price Pharmacy Warehouse. If in any circumstance Good Price Pharmacy Warehouse agrees to a refund whereby Good Price Pharmacy Warehouse is not legally obliged to do so, postage to return the item will be paid for by the customer.

Refunds may not be provided on prescription items, pharmacy medicines or pharmacist only medicines, as the products are unable to be returned to stock or re-sold after leaving the premises from which the products were supplied. Storage conditions and therefore, effectiveness of the medication, are unable to be guaranteed once this has occurred.

Refunds must be given in the form of original payment.

Refunds and exchanges are given at the purchase price.

Returns must be requested within 7 days of receiving the goods. Accepted return must then be received by Good Price Pharmacy Warehouse within 7 days of Return Request approval.

How to request a return:

Go to https://gpp.convert.build/returns and enter the required information on the form.

Once the return request has been lodged you will be contacted via email or phone to advise next steps.

Returned goods must be unopened, unused and in a resalable condition for the return to be accepted. In the case the product does not meet the requirements when received by Good Price Pharmacy Warehouse the customer will be contacted and the return will not be accepted.

Order Fulfilment Policy

Good Price Pharmacy Warehouse will aim to process orders as quickly as possible and anticipate that most orders will be dispatched by the business day following the business day on which the order was received, providing the order is received prior to 12pm AEST.

Good Price Pharmacy Warehouse uses reasonable endeavours to ensure that Products displayed on the Website are in stock, however Good Price Pharmacy Warehouse does not warrant that all Products displayed are in stock. If any product ordered by you becomes out of stock prior to your order being dispatched, we will contact you to provide an estimated time of delivery of the product, offer an alternative product or provide a refund, at Good Price Pharmacy Warehouse’s discretion. Once order is fulfilled you will receive email confirmation that your order is on its way.

Orders containing both prescription products and non-prescription products will not be dispatched until the original prescription is received from the customer. Once received the order will be sent according to our shipping terms.

Fulfilment times may vary according to availability and any timeframes for dispatch or delivery are estimates only. Time is not of the essence for any timeframes given. Any estimates made as to delivery times are subject to any delays resulting from, without limitation, postal delays or force majeure for which Good Price Pharmacy Warehouse will not be responsible.

Shipping Policy

Please see the Shipping Policy here.

Delivery

All orders containing prescription items, pharmacy medicines or pharmacist only medicines need to be signed for at your nominated delivery address and will not be left at the delivery address. Orders containing prescription items, pharmacy medicines or pharmacist only medicines can only be delivered to an Australian address and cannot be shipped internationally. The Products are at your risk from the time of delivery to your delivery address. You are responsible for any loss, damage or deterioration to the Products after the time of delivery.

No Warranties

Subject to the following clause (Limitations of liability), Good Price Pharmacy Warehouse gives no warranty about, and disclaims all liability to you in respect of, the Website or any Products advertised or purchased through the Website. Without limiting the foregoing, Good Price Pharmacy Warehouse does not warrant that information displayed on the Website, including pricing and product information, is accurate, correct or complete. Product manufacturers may provide an express warranty with their Products. In the event of faulty Products, Good Price Pharmacy Warehouse may direct you to the relevant manufacturer’s warranty claim procedure. To avoid doubt, all implied conditions, warranties and guarantees are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.

Limitations of Liability

Nothing in these Terms is intended to exclude or limit Good Price Pharmacy Warehouse’s obligations or liability to you which may not be excluded or limited by law, including statutory guarantees and obligations implied by the Australian Consumer Law or the Australian Competition and Consumer Act.

If Good Price Pharmacy Warehouse incurs any liability to you under or as a result of any such non-excludable provisions, then Good Price Pharmacy Warehouse’s liability is limited to (at Good Price Pharmacy Warehouse’s election) one of the following:

  • The replacement of the relevant Products or the supply of equivalent Products;
  • the repair of the relevant Products;
  • the payment of the costs of replacing the relevant Products, or acquiring equivalent Products; or
  • the payment of the costs of having the relevant Products repaired.

Privacy

Good Price Pharmacy Warehouse collects and handles personal information of its customers in accordance with its privacy policy, which can be viewed at: Privacy Policy

Intellectual Property

All content displayed on the Website, including but not limited to text, graphics, logos, names and trademarks is the property of Good Price Pharmacy Warehouse, or the property of the relevant Product manufacturers, and is protected by copyright, trade mark and other intellectual property laws. No part of the Website may be reproduced without Good Price Pharmacy Warehouse’s express prior written permission which may be withheld at the sole discretion of Good Price Pharmacy Warehouse.

Entire Agreement

The above Terms, as well as the terms of any product order, constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between Good Price Pharmacy Warehouse and you.

Governing Law and Jurisdiction

These Terms are governed by the law of Queensland. In the event of any dispute arising out of these Terms, all parties to that dispute hereby submit to the non-exclusive jurisdiction of courts exercising jurisdiction in Queensland.

Lowest Price Guarantee

Our Lowest Price Guarantee ensures that if you find a cheaper advertised price on any stocked line, we will match it and give you 10% off the difference provided the following conditions are met:

  • The products are identical.
  • The cheaper product is being advertised by an Australian retailer. Only prices of Australian retailers will be matched.
  • The competitor has the merchandise in stock and it is available for immediate sale.
  • Good Price Pharmacy Warehouse has the stock in store.
  • You have proof of the product being advertised for sale at the lower advertised price at the time of purchase.
  • Competitor's prices will be deemed to be valid for no more than 30 days.
  • Verification of the lower advertised price may only be used once.
  • A limit of 3 identical items may be purchased at the lower advertised price.
  • No rainchecks available.
  • Price matching is not applicable to the online store. Price matching is only available in store at a participating Good Price Pharmacy Warehouse pharmacy.

Sale Terms and Conditions

#Savings listed are calculated from suppliers recommended retail price (RRP) at the time of preparation and not necessarily previous in store price. Due to our competitive pricing policy we may not have sold at RRP. Prices are printed in good faith; we reserve the right to amend pricing due to manufacturing price rises or due to printing errors. Limit of 3 catalogue products per customer. Limit of 1 scheduled medication per customer unless authorised by the pharmacist. Picture may show all variants available, products may vary in each store. While stocks last, no rainchecks. *Ask your pharmacist – they must decide if this product is right for you. Read the warnings before purchase. Incorrect use could be harmful. Always read the label. Follow the directions for use. If symptoms persist, talk to your health professional. ^Vitamin supplements should not replace a balanced diet. Always read the label. Follow the directions for use. If symptoms persist, talk to your health professional. £Breast milk is best for most babies. ▲If you find a cheaper advertised price on any item instore we will match it and give you 10% off the difference. NHS prescriptions cannot be discounted. Proof of current advertised price must be shown at time of purchase for price match to be honoured. Price match is only applicable to Australian Registered Pharmacies. Price matching is not applicable to the online store and only available in store. ‡Participating brands only. Must be within the same brand, of equal or lesser value. In store purchases only, not available online. °When you spend over $50 in one transaction. ≠$1/$2 Deals not available online. Limit of 3 per customer across variants.